[DRAFT — have the client (and ideally a lawyer) review and confirm before launch. Under Australian Consumer Law, a business must not accept payment if it knows, or should know, it can't deliver by the promised date or within a reasonable time, and must proactively update customers about delays. This page is drafted to meet that obligation — it is not legal advice.]
When you pre-order Masculine Intelligence by John Toomey, your payment is processed at the time of order to secure your copy. The book has not yet shipped. The estimated ship date shown at checkout is a good-faith estimate and may change.
If we become aware that we won't be able to ship by the estimated date, we will proactively email you a revised date (or let you know one isn't yet available) and explain how to cancel for a full refund at no cost to you, if you'd rather not wait.
You may cancel your pre-order for a full refund any time before the book ships by emailing us. Once shipped, standard returns apply — contact us within 14 days of delivery for a damaged or incorrect item.
Delivery is AU$9.00 per order within Australia. International shipping rates and timelines will be confirmed on request — contact us before ordering if you're outside Australia.
Questions about your order? Use the "Join the Conversation" form on the homepage or email us directly.
